Feem ntau ntawm cov neeg teb ntseeg tias cov khoom lag luam tsis npaj los tiv thaiv lawv tus kheej thiab tus kheej cov ntaub ntawv nyob rau hauv metaverse
VANCOUVER, British Columbia-(BUSINESS WIRE)-Raws li kev tshawb fawb tsis ntev los no los ntawm TELUS International, tus neeg siv khoom siv digital (CX) tus tsim tawm tshiab, cov neeg siv khoom txhawj xeeb txog kev nyab xeeb thiab kev nyab xeeb ntawm lawv cov ntaub ntawv tus kheej hauv metaverse, nrog rau feem ntau ntawm cov neeg teb (60%) hais txog kev ceev ntiag tug thiab cov ntaub ntawv kev nyab xeeb kev txhawj xeeb vim yog vim li cas lawv xav tau. tsis xis nyob ua tiav ntau yam dej num hauv lub ntiaj teb digital tshiab no.
Raws li cov metaverse txuas ntxiv tau txais kev sib tw ntawm cov hom lag luam thiab cov neeg siv khoom sib xws, ntau dua ib feem peb (34%) ntawm cov neeg teb hais tias lawv qhov kev txhawj xeeb tshaj plaws yog tias lawv cov ntaub ntawv tus kheej yuav raug cuam tshuam. Tsis tas li ntawd, 56% ntseeg tias nws yuav yooj yim dua rau cov neeg nyiag nkas nyiag lawv tus kheej lossis cov ntaub ntawv hauv qhov chaw digital tshiab no.
"Lub metaverse muab txoj hauv kev zoo siab thiab zoo rau cov neeg siv khoom sib cuam tshuam nrog lawv cov npe nyiam. Hmoov tsis zoo, nrog kev tshwm sim thiab kev siv cov thev naus laus zis tshiab thiab cov platforms kuj tseem muaj lub sijhawm rau cov neeg ua phem phem los siv cov ntaub ntawv tshiab thiab feem ntau ntawm cov tub sab nyiag neeg, "said Michael Ringman, tus thawj coj saib xyuas ntaub ntawv, TELUS International. "Ntxiv rau qhov tseeb tias qhov kev hloov pauv tseem nyob hauv nws qhov tsis txaus ntseeg ntawm kev tswj hwm, ua rau nws yooj yim dua rau cov neeg dag ntxias kom ntxias tus neeg thiab ua haujlwm tsis raug cai yam tsis muaj kev cuam tshuam hauv ntiaj teb tiag. Txhawm rau tiv thaiv lawv cov neeg siv khoom thiab lub koob npe nrov, tuam txhab lag luam yuav tsum ua qhov tseem ceeb rau kev txhim kho kev ntseeg siab thiab kev tiv thaiv kev nyab xeeb hauv lub hauv paus ntawm lawv cov tswv yim metaverse, thaum tseem ua kom ntseeg tau tias cov kev ntsuas no tau sib txuas ua ke kom lawv tsis txhob cuam tshuam cov neeg siv khoom ntau dhau. "
Ua kom cov neeg siv khoom cov ntaub ntawv muaj kev nyab xeeb hauv Metaverse
Rau cov tuam txhab nrhiav kev daws cov neeg siv khoom qhov kev txhawj xeeb, ib lub hlis twg (25%) ntawm cov neeg teb tau qhia tias muaj zog thiab pob tshab kev ceev ntiag tug thiab kev nyab xeeb yuav txhawb kom lawv cuam tshuam nrog cov npe hauv qhov chaw no. Ntxiv nrog rau kev ntsuas kev nyab xeeb nyob rau hauv qhov chaw, cov tuam txhab yuav tsum tshaj tawm txog lawv ntawm lawv lub vev xaib lossis email cov neeg siv khoom ncaj qha kom lawv paub txog cov kev ntsuas hauv qhov chaw, nrog rau cov lus qhia txog kev tawm tswv yim rau cov neeg siv khoom kom txo qis lawv qhov cuam tshuam thiab cuam tshuam rau cov neeg ua phem phem.
"Kev ua kom ntseeg tau cov ntaub ntawv muaj kev ruaj ntseg hauv ib puag ncig hauv online yog qhov nyuaj thiab koom tes nrog kev paub txog thiab kev ntseeg siab thiab kev nyab xeeb muaj ntau yam txiaj ntsig, suav nrog kev thaj yeeb ntawm lub siab. Ntxiv rau kev saib xyuas thiab daws cov teeb meem hauv lub sijhawm tiag tiag, cov neeg muab kev pabcuam sab nraud tuaj yeem pab xav txog cov kev hem thawj tshiab thiab tshwm sim thiab muaj kev txawj ntse, nrawm, thev naus laus zis, txheej txheem thiab kev tswj hwm hauv qhov chaw, suav nrog AI thiab tib neeg cov ntsiab lus tshuaj xyuas, txhawm rau txheeb xyuas cov haujlwm tsis txaus ntseeg, "said Ringman .
TELUS International tsim, tsim thiab xa cov kev daws teeb meem kawg-rau-kawg los pab thoob ntiaj teb thiab cuam tshuam cov hom lag luam txhim kho thiab tiv thaiv cov neeg siv khoom. Rau cov khoom lag luam tshawb nrhiav qhov muaj peev xwm ntawm metaverse rau lawv cov neeg siv khoom thiab cov neeg ua haujlwm, TELUS International txoj kev lag luam ua kev ntseeg siab, kev nyab xeeb & kev nyab xeeb cov kev daws teeb meem, xws li cov ntsiab lus me me, kev txheeb xyuas tus kheej, kev dag ntxias thiab kev tiv thaiv, sib xyaw ua ke zoo tshaj plaws ntawm kev txhawb nqa tib neeg thiab kev siv tshuab automation rau xa cov txheej txheem kev pabcuam puv ntoob los pab cov hom lag luam tswj hwm kev pheej hmoo, lub koob npe nrov, kev ruaj ntseg thiab kev nyab xeeb. Kawm ntxiv ntawm www.telusinternational.com/solutions/trust-safety-security.
Txoj Kev Tshawb Fawb: Cov kev tshawb fawb tshawb pom yog ua raws li kev tshawb fawb Pollfish uas tau ua thaum Lub Kaum Hli 17, 2022, thiab suav nrog cov lus teb los ntawm 1,500 Asmeskas cov neeg paub txog qhov metaverse.
Hais txog TELUS International
TELUS International (NYSE & TSX: TIXT) tsim, tsim thiab xa cov kev daws teeb meem txuas ntxiv mus rau cov neeg siv khoom (CX) rau cov khoom lag luam thoob ntiaj teb thiab cuam tshuam. Lub tuam txhab cov kev pabcuam txhawb nqa tag nrho lub neej ntawm nws cov neeg siv cov kev hloov pauv digital, ua rau lawv tau txais txiaj ntsig sai dua rau cov thev naus laus zis thev naus laus zis tshiab kom xa cov txiaj ntsig kev lag luam zoo dua. TELUS International cov kev daws teeb meem suav nrog cov tswv yim digital, kev tsim kho tshiab, kev sab laj thiab tsim, IT lifecycle nrog rau cov kev daws teeb meem, ntse automation thiab kawg-rau-kawg AI cov ntaub ntawv kev daws teeb meem nrog rau lub computer tsis pom kev, nrog rau omnichannel CX thiab kev ntseeg siab thiab kev nyab xeeb kev daws teeb meem nrog rau cov ntsiab lus moderation. Fueling tag nrho cov theem ntawm lub tuam txhab kev loj hlob, TELUS International koom tes nrog cov hom thoob plaws kev lag luam kev lag luam ntsug, nrog rau tech thiab games, kev sib txuas lus thiab xov xwm, eCommerce thiab fintech, banking, kev pab nyiaj txiag thiab kev tuav pov hwm, kev kho mob, thiab mus ncig teb chaws thiab tos txais qhua.
TELUS International qhov tshwj xeeb saib xyuas kab lis kev cai txhawb nqa ntau haiv neeg thiab kev koom nrog los ntawm nws txoj cai, pab pawg neeg pab tswv yim thiab kev cob qhia, thiab kev sib npaug ntawm kev ntiav ntiav neeg ua haujlwm thoob plaws cheeb tsam uas nws ua haujlwm. Txij li xyoo 2007, lub tuam txhab tau cuam tshuam zoo rau lub neej ntawm ntau dua 1.2 lab tus pej xeem thoob ntiaj teb, txhim kho cov zej zog kom muaj zog thiab pab cov neeg xav tau los ntawm kev ua haujlwm pub dawb loj thiab pub dawb. Tsib TELUS International Community Boards tau muab $5.1 lab nyiaj pab rau cov koom haum pab txhawb nqa hauv zej zog txij li xyoo 2011. Kawm ntxiv ntawm: telusinternational.com.
Muaj mob
TELUS International Media Relations:
Ali Wilson
(604) 328-7093
TELUS International Investor Relations:
Jason Mayr
(604) 695-3455
Tau qhov twg los: https://thenewscrypto.com/survey-consumers-concerned-about-how-brands-will-keep-their-data-secure-in-the-metaverse/