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Tus yuam sij takeaways
- Walmart CEO Dough McMillon tshaj tawm tias cov khw muag khoom tub sab nyiag tau nce ntawm cov saw hlau hauv Asmeskas cov khw muag khoom
- Lub khw muag khoom yuav raug yuam kom nce nqi lossis kaw cov khw muag khoom yog tias qhov teeb meem tsis raug tswj xyuas
- Lwm cov khw muag khoom - tshwj xeeb tshaj yog Lub Hom Phiaj, nrog rau Lub Tsev Depot, Kev Yuav Zoo Tshaj Plaws thiab Rite Aid - tau tshaj tawm cov khw muag khoom muaj tub sab nyiag.
Nyob rau xyoo tas los no, cov neeg yuav khoom hauv ntau lub nroog tau pom tias cov khw muag khoom tau tso ntau cov khoom hauv qab xauv thiab qhov tseem ceeb. Muab cov khoom siv hluav taws xob kim lossis txawm tias haus cawv tom qab iav tsis tau hnov txog - tab sis tam sim no, kev xaiv suav nrog txhua yam ntawm pleev rau khoom qab zib.
Txawm hais tias cov neeg siv khoom tau yws txog qhov tsis yooj yim, cov khw muag khoom tau nce ob npaug ntawm kev ua txhaum cai muag khoom muag. Cov kev tshawb fawb tsis ntev los no qhia tau tias cov khw muag khoom poob qis (thaum cov khw muag khoom muaj tsawg dua li cov ntaub ntawv qhia) tau nce mus txog $ 100 billion teeb meem.
Nyuam qhuav pib lub xyoo no, cov tuam txhab xws li Rite Aid thiab Target tau tshaj tawm tias cov khw muag khoom muaj tub sab nyiag tau noj rau hauv cov kab hauv qab xyoo no. Tam sim no, nrog Walmart tub sab nyiag nce, ib yam nkaus, cov neeg siv khoom yuav pom lawv tus kheej them tus nqi.
Walmart tub sab ntawm qhov nce
Hnub Tuesday, Walmart CEO Doug McMillon tau muab kev xam phaj rau CNBC txog Walmart qhov kev nce tub sab nyiag.
McMillon tau tshaj tawm tias cov khw muag khoom hauv khw muag khoom hauv Asmeskas tau tawm tsam kev nce hauv khw muag khoom thiab kev tsim khoom lag luam txhaum cai (ORC). “Kev tub sab yog ib qho teeb meem. Nws yog siab dua qhov nws tau muaj keeb kwm yav dhau los, "nws hais rau CNBC. Cov thawj coj tau hais ntxiv tias feem ntau ntawm cov tub sab nyiag tsis yog kev nyiag khoom xwb, tab sis cov neeg ua phem ua phem tawm tsam nqa cov khoom me lossis cov khoom muaj nqis siab.
McMillon tau piav qhia tias Walmart tau teeb tsa kev ntsuas kev nyab xeeb los daws qhov teeb meem ntawm cov khw muag khoom nyuaj tshwj xeeb. Nws tau sau tseg tias "cov tub ceev xwm hauv zos tau ua haujlwm thiab ua tus khub zoo" kuj tseem ceeb heev rau kev daws qhov teeb meem.
Tab sis Walmart tau npaj los ua qhov cuam tshuam ib kauj ruam dhau ntawm kev tso cov khoom qab iav. Yog tias cheeb tsam hauv cheeb tsam tsis tuaj yeem pab cov saw hlau txo cov tub sab nyiag, "tus nqi yuav siab dua, thiab / lossis cov khw muag khoom yuav raug kaw," McMillon tau hais.
Nws hais ntxiv tias nws xav pom cov tub ceev xwm hauv cheeb tsam ua qhov nruj dua rau kev foob kev nyiag khoom thiab kev ua txhaum cai. "Nws tsuas yog txoj cai tsis sib xws thiab pom tseeb yog li peb tuaj yeem tsim peev peev nrog qee qhov kev pom."
Ib qho teeb meem sib kis
Walmart nyob deb ntawm thawj lub khw muag khoom los cuam tshuam nrog kev ua tub sab ntau dua tom qab Covid.
Rov qab rau Lub Kaum Hli, Rite Aid Tus Thawj Saib Xyuas Nyiaj Tau Los tau tshaj tawm thaum lub tuam txhab tau txais kev hu xov tooj tias cov saw hlau tau saib "cia txhua yam tso tseg tom qab showcases." Lub tuam txhab tab tom txiav txim siab seb cov kauj ruam hnyav tuaj yeem ua kom ntseeg tau tias "cov khoom lag luam nyob ntawd rau cov neeg siv khoom xav yuav."
Lub sijhawm no, Rite Aid qhia siv cov tub ceev xwm tawm haujlwm hauv qee qhov chaw uas raug mob hnyav tshaj plaws.
Txoj haujlwm no txhawb cov kev xav uas tau hais los ntawm Lub Hom Phiaj lub hli dhau los.
CEO Brian Cornell tau sau tseg tias cov khw muag khoom tau pom "kev nce ntxiv hauv kev ua txhaum cai hauv khw muag khoom" hauv 12-18 lub hlis dhau los. CFO Michael Fiddelke tau tshaj tawm txog 50% nce hauv khw muag khoom tus nqi rau $ 400 lab hauv cov txiaj ntsig poob hauv xyoo tas los.
Raws li nrog Walmart, Fiddelke ntxiv tias feem ntau ntawm Target qhov teeb meem tshwm sim vim ORC, tsis yog tub sab tub nyiag. Nws hais rau cov kws tshuaj ntsuam xyuas tias qhov no yog "qhov teeb meem thoob plaws hauv kev lag luam uas feem ntau tau tsav los ntawm kev ua txhaum cai lij choj."
Lub hom phiaj cov thawj coj cia siab tias lub xyoo ORC poob rau tag nrho ntau dua $ 600 lab. Lub tuam txhab tshaj tawm ua haujlwm nrog tub ceev xwm, cov koom haum lag luam muag khoom thiab cov koom haum muag khoom muag los daws qhov "qhov teeb meem loj hauv lub tebchaws."
Walmart tub sab nyiag nce: qab ntawm qhov chaw
Raws li lub tuam txhab kev pab tswv yim muag khoom Strategy Resource Group, qhov nruab nrab cov khw muag khoom tau pom lawv qhov muag tag nrho poob rau shoplifting nce los ntawm 0.7-1% ua ntej kis mus rau 2-3% tam sim no.
Lwm lub tuam txhab, National Retail Federation, kuj tau tshaj tawm txog kev poob qis (kev ntsuas ntawm tub sab nyiag). Thiab raws li NRF's 2022 National Retail Security Survey, qhov teeb meem loj zuj zus.
Qhov teeb meem loj zuj zus - ua tsaug rau Covid
Raws li NRF, qhov nruab nrab qhov poob qis tau tsoo 1.4% thoob plaws txhua lub npe hauv 2022. Qhov ntawd tau nce mus rau $ 94.5 nphom hauv tag nrho cov kev poob, nce ntau dua 2021 tus $ 90.8 billion. Tsis tas li ntawd, kev tsim khoom lag luam ua txhaum cai tau nce 26.5% xyoo tas los.
Qhov kev tshawb fawb tseem pom tau tias Covid-19 zoo li tau ua rau muaj kev tub sab nyiag. Nyob nruab nrab ntawm 87-90% ntawm cov neeg teb tau tshaj tawm tias tus kabmob kis tau nce ntxiv rau tag nrho cov kev pheej hmoo thiab kev pheej hmoo hnyav.
Tsis tas li ntawd, 73.2% tau sau tseg tias kev nqa khoom tau nce ntxiv thaum muaj kev sib kis. 71.4% ntxiv tias kev tsim khoom lag luam ua txhaum cai thiab cov neeg ua haujlwm tub sab tau nce ob qho tib si.
Cov neeg teb xov xwm hais txog yam xws li kev ua haujlwm tsis txaus, ntiav cov kev sib tw thiab tswj xyuas Covid-19 kev ceev faj zoo li kev npog ntsej muag uas ua rau muaj kev ua txhaum cai nce ntxiv.
Raws li NRF tus lwm thawj coj rau kev tshawb fawb kev loj hlob thiab kev lag luam tsom xam Mark Matthews, ORC yog "kev hem thawj loj heev" rau cov khw muag khoom. Nws tau hais tias "Cov kev ua phem phem no ua rau muaj kev phom sij rau cov neeg ua haujlwm thiab cov neeg siv khoom nyab xeeb thiab cuam tshuam kev lag luam hauv khw," nws hais. "Cov khw muag khoom tau txhawb nqa kev tiv thaiv kev nyab xeeb los tawm tsam cov kev ua phem phem thiab ua phem phem no."
Qhov twg yog shrink tiag tiag tshwm sim?
Cov khw muag khoom tau tshaj tawm tias ORC pab pawg tsom cov khoom lag luam uas muaj nyob hauv, yooj yim rau lob thiab zais, thiab tuaj yeem muag rau cov nqi siab dua. Qee yam ntawm cov hom phiaj feem ntau suav nrog:
- Kev noj qab haus huv thiab kev zoo nkauj
- Khaub ncaws, tsom iav thiab khau
- electronics
- Khoom noj khoom haus (ob qho tib si zaub mov thiab dej haus)
- Khoom siv hauv chaw ua haujlwm
- Kev saib xyuas menyuam mos thiab cov khoom ua si
Kev tshawb fawb NRF pom tias cov khw muag khoom ntaus nqi feem ntau ntawm tub sab nyiag, nyob ib ncig ntawm 37%, rau kev nyiag sab nraud thiab kev ua txhaum cai. Cov neeg ua haujlwm tub sab kuj tau pab txog 28.5% ntawm qhov teeb meem. Cov khoom zoo li cov tshev tsis zoo, kev dag ntxias rov qab thiab daim coupon cuav ua rau lwm tus 25.7%.
Qhov twg cov khoom no tiag ploj los ntawm kuj nthuav.
Qee 42% ntawm cov khw muag khoom tshaj tawm cov khoom thauj ncaj qha los ntawm cov khw muag khoom.
Tab sis qhov loj dua - 47.4% - hais tias cov khoom lag luam tseem ploj mus ntawm kev taug kev ntawm cov chaw faib khoom thiab khw muag khoom.
Lwm qhov thib peb ntxiv tias cov khoom thauj tau ploj mus ntawm cov chaw tsim khoom thiab cov chaw faib khoom lossis los ntawm cov chaw muag khoom thib peb.
Hais txog qhov teeb meem
Cov kws tshaj lij tau sau tseg tias ib qho ntawm cov neeg txhawb nqa loj tshaj plaws rau kev ua tub sab nyiag yog qhov tsis muaj peev xwm tiv thaiv cov neeg ua haujlwm los tiv thaiv thiab ntes cov neeg nyiag khoom thiab kev dag ntxias. Qhov teeb meem ntawd kuj tau ua rau muaj kev sib kis loj heev, nrog ze li 70% ntawm cov khw muag khoom hais txog kev dag ntxias hauv khw hauv xyoo tas los ib leeg.
Tab sis tam sim no, cov khw muag khoom raug yuam kom ua. Ntau lub khw muag khoom hauv NRF daim ntawv ntsuam xyuas tau npaj los txhawb lawv cov neeg ua haujlwm tiv thaiv kev poob los ntawm tsawg kawg 10%. Comparatively ob peb yog npaj los txo lawv cov neeg ua hauj lwm, preferring tus nqi ntawm cov nyiaj hli mus rau tus nqi poob.
Tsis tas li ntawd, ntau lub tuam txhab tau txhim kho lawv cov cuab yeej hluav taws xob los tiv thaiv lossis ntes tub sab. Cov tswv yim suav nrog kev txhim kho AI hauv kev kuaj xyuas lub koob yees duab, software paub lub ntsej muag, thiab lub koob yees duab ntse los taug qab cov khoom xa tuaj.
Dab tsi yog Walmart qhov teeb meem tub sab nyiag muaj rau koj?
Ntawm nws lub ntsej muag, nws yuav zoo li nce tub sab ntawm Walmart tsis tshua muaj ua rau koj. Tab sis thaum qhov teeb meem loj no loj, tub sab nyiag tsis yog dent ib lub tuam txhab cov kab hauv qab.
Coj Lub Hom Phiaj - tias $ 600 lab txhua xyoo kwv yees poob tsis muaj dab tsi los txham ntawm.
Sau cov txiaj ntsig ntawm qhov loj tuaj yeem cuam tshuam lub tuam txhab cov nqi lag luam loj hlob, tsis hais txog nws tus kheej peev peev peev. Ntxiv rau, muaj cov neeg ua haujlwm nce ntxiv thiab cov nqi thev naus laus zis uas yuav tsum tau daws qhov teeb meem hauv av.
Tab sis ntawm qhov loj dua qhov ntsuas, kev lag luam muag khoom lag luam dav dav ncaj qha rau kev nce nqi. Lawm, nce nqi txhais tau tias kev nce nqi yuav nce mus rau hauv cheeb tsam. Tab sis yog tias Walmart - lossis lwm cov saw - kaw cov khw muag khoom, uas txhais tau hais tias lwm lub tuam txhab yuav tsum tau nqa cov slack, uas tuaj yeem ua rau cov saw hlau nruj lossis cov nqi siab dua lwm txoj hauv kev.
Hmoov tsis zoo rau cov tub ua lag luam, muaj me ntsis koj tuaj yeem ua kom tsis txhob shrinkage ntawm koj tus kheej. Txawm li cas los xij, koj tau tiv thaiv koj tus kheej nyiaj txiag los ntawm kev ua cov kev nqis peev uas ua tib zoo tsim los ua kom tau nyiaj ntau tshaj plaws hauv lub sijhawm tsis paub tseeb.
Tshwj xeeb, peb xav kom pib nrog Q.ai's Inflation Kit. Cov Khoom Siv no tau nqis peev hauv ntau yam khoom muaj nqis tsim los txo qhov poob thiab nce cov txiaj ntsig vim kev ua lag luam nce ntxiv. Hauv lwm lo lus, peb AI ua cov ntaub ntawv txiav txim siab los txhawb koj cov ntaub ntawv rov qab txawm tias nyob rau lub sijhawm tsis paub tseeb.
Tau kawg, tsis muaj kev lav phib xaub hauv kev nqis peev. Tab sis yog tias koj muaj kev xaiv xaiv ntawm cov ntaub ntawv rov qab, cov tswv yim hloov kho thiab xaiv cov khoom lag luam?
Zoo, peb paub qhov twg peb xav tau.
Download Q.ai hnub no rau kev nkag mus rau AI-powered peev tswv yim.
Tau qhov twg los: https://www.forbes.com/sites/qai/2022/12/07/walmart-thefts-are-on-the-rise/