United Airlines ua ntej txav mus rau tsev neeg zaum, ua ntej ntawm txoj cai

Tsis muaj leej twg sib cav tias tus menyuam yaus hnub nyoog qis dua, hais tias 12 lossis 13, yuav tsum zaum ib leeg ntawm lub dav hlau ib sab ntawm ib tus neeg uas lawv tsis paub. Thiab tseem tsis tau lub tswv yim yooj yim no tau nyuaj rau cov tuam txhab loj tshaj plaws hauv Teb Chaws Asmeskas kom ua tiav, feem ntau vim tias lawv nyiam cov neeg ncig ua lag luam tshaj cov tsev neeg. Qhov teeb meem no tau mus txog kev saib xyuas ntawm tsoomfwv qib siab tshaj plaws, raws li Thawj Tswj Hwm Biden tau hais txog qhov no yog qhov teeb meem "tus nqi tsis raug". Muaj kev txhawb nqa bipartisan los pab kom cov tsev neeg tuaj yeem zaum ua ke. United tau hais txog qhov teeb meem no nrog txoj cai tshiab los pab kom ntseeg tau tias cov menyuam yaus tuaj yeem zaum ntawm ib tus neeg laus paub.

Cov tuam txhab lag luam qis hauv Asmeskas tau muaj teeb meem tsawg rau qhov no, feem ntau vim lawv nqa ntau tsev neeg. Cov tuam txhab loj tshaj plaws hauv Teb Chaws Asmeskas nqa feem ntau ntawm kev lag luam mus ncig, thiab cov dav hlau feem ntau txuag cov rooj zaum rau cov neeg taug kev no hauv txoj hauv kev uas ua rau nyuaj kom tau rooj zaum ua ke rau tsev neeg. Ntxiv rau qhov no qee qhov kev lag luam tiag tiag ntawm leej twg them rau lub rooj thiab leej twg yuav tsum tau zaum dawb, thiab koj muaj kev sib xyaw uas tuaj yeem cuam tshuam rau yav tom ntej aviation txoj cai thiab hloov lub luag haujlwm ntawm kev lag luam piv rau tsev neeg onboard.

Qhov teeb meem rau Big US Airlines

Cov neeg siv khoom lag luam piv rau tsev neeg. Qhov laj thawj tseem ceeb ntawm tsev neeg zaum tau teeb meem rau cov tuam txhab loj hauv Teb Chaws Asmeskas yog tias lawv khaws feem ntau ntawm lawv lub qhov rais thiab cov rooj zaum rau "cov neeg siv khoom zoo tshaj." Cov no tuaj yeem qhib rau cov neeg uas yuav qee yam nqi nqi, tau nkag mus rau hauv ib feem ntawm kev lag luam kev lag luam, lossis tej zaum yuav yog ib theem hauv qhov kev pab cuam loyalty. Tab sis rau ib tus neeg yuav khoom ntawm kev txiav txim siab, zoo li ntau tsev neeg npaj caij so, lawv pom daim ntawv qhia rooj zaum tsis muaj ob lub rooj zaum ua ke qee zaum. Kuv tau hnov ​​cov thawj coj los ntawm Asmeskas, United, thiab Delta txhua tus hais tias nws yooj yim rau tsev neeg los zaum ua ke yog tias lawv tsuas yog yuav cov rooj zaum ua ke. Tsis tsuas yog qhov no nce nqi ntawm kev mus ncig tshaj li qhov ua rau qee tus xaiv lawv thawj zaug, qee zaum qhov no tsis tuaj yeem ua tau vim yog thaiv cov neeg siv khoom ntau dua.

Cov tuam txhab lag luam qis qis tsis tshua muaj qhov teeb meem no, vim tias lawv tsis thaiv ntau, yog tias muaj, rooj zaum ua ntej. Tam sim no nws muaj tseeb tias feem ntau lawv yuav tau them tus nqi xaiv cov rooj zaum ua ke, txawm tias qhov no tsis yog ib txwm xav tau vim tias cov tuam txhab qis qis uas them cov nqi rooj zaum siab tseem yuav muab cov rooj zaum ua ke ntawm lub tshav dav hlau yog tias lawv tsis muaj. Lawv yuav luag ib txwm muaj. Southwest Airlines tsis muab lub rooj zaum thiab lawv caij cov tsev neeg ncaj ncees thaum ntxov hauv lawv txoj haujlwm. Qhov no txhais tau hais tias, feem ntau, cov tsev neeg tuaj yeem nrhiav rooj zaum ua ke thaum lawv caij nkoj. Tab sis ib zaug nyob rau hauv ib lub sij hawm, lub dav hlau yog ib nrab-sau ua ntej yuav boarded vim hais tias ntawm cov neeg caij tsheb boarded ntawm lub yav dhau los nres.

United tsiv

United Airlines dhia ua ntej nrog kev daws teeb meem no thaum lawv pom tias muaj tsoomfwv txaus siab los daws nws. Sim ua kom muaj kev tswj hwm hauv cheeb tsam, lawv tau qhia txoj hauv kev thib ob rau cov tsev neeg uas muaj menyuam yaus hnub nyoog 12 txog XNUMX xyoos. Txoj kev no tso tawm cov rooj zaum uas tseem yuav pom zoo li thaiv ntawm lwm qhov, thawj txoj kev booking. Qhov ntawd txhais tau hais tias cov kev taug kev uas tsis suav nrog cov menyuam yaus uas muaj hnub nyoog tsim nyog tseem yuav pom cov rooj zaum thaiv. Nyob rau hauv rooj plaub uas nyob ib sab tsis tuaj yeem nyob, United hais tias lawv yuav muab lub davhlau tshiab uas tsis muaj nqi ntxiv. Raws li kev sau ntawv no, tsis yog American Airlines lossis Delta Airlines tsis tau ua raws li txoj cai no.

Txoj cai nws tus kheej yog me ntsis tsis meej, txawm li cas los xij. Cov lus hauv United tau tshaj tawm hais tias lawv yuav "zaum cov menyuam yaus hnub nyoog qis dua 12 xyoos ib sab ntawm ib tus neeg laus hauv lawv cov tog neeg dawb - tsis hais hom ntawv yuav khoom” Kuv nug ib tug uas tsis yog-random set ntawm cov neeg uas zaum dawb, thiab ib nrab hais tias tus me nyuam thiab ib nrab hais tias tus me nyuam thiab cov neeg laus. Yog li kuv thiaj hu United reservations thiab nug, thiab ob zaug tau hais tias tsuas yog tus me nyuam lub rooj yog dawb thiab ob zaug tau hais rau tus me nyuam thiab cov neeg laus lub rooj dawb. Yog tias koj tshem tawm cov nqe lus, nws tsuas yog "tsuas cov menyuam yaus dawb." Ib tug yuav xav tias yog tias tus neeg laus zaum dawb ib yam nkaus, United yuav tau ua kev zoo siab rau qhov no tshwj xeeb hauv lawv qhov kev tso tawm.

Leej Twg Xaus Them?

Raws li kev txhais lus ntawm lawv qhov kev txiav txim, United tab tom xaiv tso tseg qee qhov nyiaj tau los ntxiv kom tsis txhob muaj cov cai tshiab yuam rau lawv. Tej zaum lawv yuav xav tias qhov no raug nqi tsawg dua li nws yuav raug nqi rau lwm lub dav hlau uas nqa tsev neeg ntau dua, yog li lawv yeej txoj kev ntawd thiab. CEO Scott Kirby tau hais ntau zaus tias cov tuam txhab lag luam qis tau poob lawv qhov zoo, thiab nws yuav pom qhov no tseem yog lwm txoj hauv kev los xyuas kom meej tias nws cov lus muaj tseeb.

Tab sis kev lag luam tsis tuaj yeem tsis quav ntsej, thiab yog tias cov tuam txhab lag luam tau nyiaj tsawg dua los ntawm cov nqi zaum, lawv yuav tau khwv tau nyiaj ntau dua lwm qhov los ua qhov no. Yog li dab tsi tus nqi yuav nce siab vim qhov kev hloov pauv no - tus nqi ntawm daim pib lossis tej zaum tus nqi ntawm lub hnab ntim khoom txij li cov tsev neeg nyiam kuaj lub hnab ib yam nkaus?

Politics ntawm United

Txij li thaum Thawj Tswj Hwm Obama tau xaiv tsa Josh Earnest koom nrog United Airlines, lawv tau dhau los ua nom tswv ntau dua thiab lawv cov lus piav qhia tau ua raws li kev tswj hwm tam sim no leanings. Lawv yog cov thawj lub dav hlau xav kom txhua tus neeg ua haujlwm tau txhaj tshuaj tiv thaiv nyob rau lub sijhawm uas cov thawj coj tau ua haujlwm hnyav "tau txais txhua tus neeg txhaj tshuaj tiv thaiv". Lawv tau xaj lub dav hlau hluav taws xob, uas nws txoj kev lag luam nyob deb ntawm qee qhov ntawm lub sijhawm no, thiab thawb lwm cov phiaj xwm ntsuab, rov ua raws li Biden cov thawj coj. Thiab tam sim no lawv tab tom nyeem cov tshuaj yej nplooj txog kev txhawj xeeb ntawm cov tsev neeg zaum ua ke ntawm cov dav hlau thiab ua tus tub rog dawb los cawm kev lag luam. Tab sis qhov tseeb lawv tau txuag lawv tus kheej, vim nws tsuas yog cov dav hlau loj uas muaj teeb meem zaum tsev neeg ua ke.

Vim Li Cas Tsis Xav Tau Txoj Cai Tshiab

Tsev neeg zaum yog qhov teeb meem rau cov dav hlau, tab sis nws tsis zoo ib yam ntawm txhua lub dav hlau thiab txhua lub dav hlau yuav ua cov kauj ruam los txo qhov teeb meem. Ib qho kev cai hauv cheeb tsam no yuav yog "tus nqi siab thiab tsis tshua muaj kev cuam tshuam", tsis yog qhov xav tau "tus nqi qis thiab muaj kev cuam tshuam siab". Ultra-qis tus cab kuj Frontier tau tshaj tawm tias lawv yuav pab tau ntau dua rau tsev neeg. Txawm hais tias nws tsis thaiv cov rooj zaum rau cov neeg caij tsheb uas yuav them nyiaj ntau dua, lossis nrhiav kev sib tw nrog menyuam yaus thiab zaum nrog cov neeg laus hauv lawv tog, lossis lwm yam kev siv nyiaj tsawg, cov dav hlau tsis xav pom tias yog tsev neeg tsis nyiam. thiab lawv yuav kho qhov no hauv kev muaj tswv yim, yog tias tsis yog txhua yam, txoj hauv kev.