TurboTax mus txog kev sib hais kom them $ 141 lab rau qhov raug liam tias dag cov neeg siv khoom kom them se rau kev npaj them se uas yuav tsum tau pub dawb

Cov se software loj heev TurboTax tau mus txog ntau lub xeev kev sib hais kom them rov qab $ 141 lab rau cov neeg tau nyiaj tsawg uas tau raug liam tias dag ntxias kom them se cov kev pabcuam lawv yuav tsum tau txais dawb, raws li New York State Attorney General lub chaw haujlwm.

TurboTax, uas yog tswv los ntawm Intuit, Inc.,
INTU, UA
+ 3.96%

tau raug liam tias aggressively tshaj tawm cov kev pabcuam them se dawb rau xyoo, tab sis tom qab ntawd coj cov neeg siv khoom uas tsim nyog rau nws them rau cov kev pabcuam hwm. 

Los ntawm 2016 txog 2018, lub tuam txhab raug liam tias them 4.4 lab tus neeg siv khoom hauv txhua 50 lub xeev cov nqi no, cov tub ceev xwm tau hais. Qhov kev pom zoo tseem nyob ntawm lub tsev hais plaub pom zoo.

"Intuit tau dag ntau lab tus neeg tau nyiaj tsawg Asmeskas tawm ntawm cov kev pabcuam them se dawb uas lawv muaj cai," said New York Tus Kws Lij Choj General Leticia James. "Tau ntau xyoo, Intuit dag ntxias cov neeg muaj kev phom sij tshaj plaws ntawm peb kom tau txais txiaj ntsig."

Hauv tsab ntawv tshaj tawm, Intuit tau lees paub qhov kev pom zoo thiab hais tias nws tau cog lus tias yuav hloov pauv qee yam ntawm nws cov kev tshaj tawm.

"Intuit txaus siab tau mus txog qhov kev daws teeb meem nrog lub xeev kws lij choj uas yuav ua kom lub tuam txhab tuaj yeem rov qab peb lub hom phiaj los muab cov kev pabcuam tseem ceeb rau cov neeg them se Asmeskas niaj hnub no thiab yav tom ntej," said Kerry McLean, Intuit tus kws tshaj lij. "Nyob rau hauv kev los daws qhov teeb meem no, peb lees paub tias tsis muaj kev ua txhaum cai thiab txaus siab tuaj yeem txuas ntxiv peb txoj kev koom tes nrog tsoomfwv kom ua tau zoo tshaj plaws rau cov kev xav tau ntawm cov neeg them se thoob plaws tebchaws."

Nyob rau lub Peb Hlis, Tsoom Fwv Teb Chaws Trade Commission tau foob rau lub tuam txhab liam kev dag ntxias. Hauv nws cov lus, Intuit tau hais tias nws ntseeg nws qhov kev pom zoo nrog lub xeev cov kws lij choj hais daws daws ntau yam teeb meem hauv kev foob tab sis hais tias nws yuav tiv thaiv nws tus kheej raws cai yog FTC xaiv los txuas ntxiv nrog rau rooj plaub.

James 'chaw ua haujlwm tau hais tias Intuit muaj ob qhov dawb versions ntawm TurboTax. Ib qho yog los ntawm kev pom zoo nrog IRS uas tso cai rau cov neeg them se tau txais tsawg dua $ 34,000 lossis cov uas nyob hauv tub rog ua lawv cov se dawb. Raws li ib feem ntawm daim ntawv cog lus, IRS tau pom zoo tsis tsim nws tus kheej cov kev pabcuam sib tw. 

Lwm qhov yog cov khoom lag luam hu ua "TurboTax Free Edition," uas cov tub ceev xwm tau hais tias tsuas yog pub dawb rau cov neeg uas Intuit txiav txim siab tau "rov qab yooj yim."

Raws li ib feem ntawm nws cov phiaj xwm tshaj tawm, TurboTax yuav thov qee zaum kaum ob zaug hauv kev lag luam 30 thib ob uas cov kev pabcuam no pub dawb, tub ceev xwm hais.

Tab sis TurboTax raug liam tias siv kev dag ntxias los thawb ntau ntawm nws cov neeg siv khoom uas tsim nyog rau IRS qhov kev pab cuam rau kev siv TurboTax qhov kev pab cuam. Lub tuam txhab cov khoom lag luam tsuas yog pub dawb rau kwv yees li ib feem peb ntawm Asmeskas cov neeg them se, thaum IRS Cov Ntaub Ntawv Pub Dawb tau pub dawb rau 70% ntawm cov neeg them se.

Ntawm cov kauj ruam Intuit liam tias tau ua thaiv kev tshawb fawb xyaw los ntawm surfacing lawv nplooj ntawv rau IRS qhov kev pab cuam thiab tsis sau cov kev pabcuam ntawm nws nplooj ntawv tus nqi.

Cov neeg uas tau siv qhov kev pab cuam TurboTax feem ntau thaum kawg yuav tsum tau them tus nqi ntawm $ 30 lossis ntau dua, cov tub ceev xwm tau hais.

Cov neeg siv khoom uas raug dag thaum xyoo 2016 thiab 2018 yuav tau txais cov nyiaj them rov qab ntawm $ 30 rau txhua xyoo lawv tau thov siv cov kev pabcuam them nyiaj raws li kev sib hais haum.  

Intuit kuj tau pom zoo kom tso tseg nws qhov kev tshaj tawm dag ntxias, kom nthuav tawm cov txheej txheem tsim nyog ntawm nws cov kev pabcuam dawb thiab kom tsis txhob yuam cov neeg siv khoom rov pib dua lawv cov ntaub ntawv se yog tias lawv hloov los ntawm kev them nyiaj mus rau qhov kev pabcuam dawb ib nrab, tsoomfwv tau hais.

Intuit tau thim tawm ntawm nws txoj kev koom tes nrog IRS hauv 2021.

Tau qhov twg los: https://www.marketwatch.com/story/turbotax-reaches-settlement-to-pay-141-million-for-allegedly-deceiving-customers-into-paying-for-tax-prep-that-should- have-been-free-11651678401?siteid=yhoof2&yptr=yahoo