Cov neeg taug kev 'lub dav hlau txaus siab poob qis thaum lub dav hlau sau thiab nqi nce: JD Power daim ntawv ntsuam xyuas

Ntim dav hlau thiab daim pib kim dua ua rau cov neeg siv khoom txaus siab rau cov dav hlau thawj zaug hauv kaum xyoo dhau los, raws li JD Power daim ntawv tshawb fawb luam tawm hnub Wednesday.

"Cov neeg siv khoom txaus siab rau North American airlines tau nce mus rau qhov siab tsis tau pom dua rau txhua qhov tsis ncaj ncees lawm hauv ob xyoos dhau los," said Michael Taylor, kev txawj ntse taug kev ntawm JD Power, hauv tsab ntawv ceeb toom ntawm North American airlines. "Cov neeg caij tsheb tsawg dua txhais tau tias muaj chaw ntau dua ntawm lub dav hlau, tsawg dua nyob rau hauv kab thiab ntau qhov kev saib xyuas los ntawm cov neeg caij dav hlau. Tab sis tus qauv kev lag luam ntawd tsuas yog tsis muaj kev vam meej. "

Kev thov kev mus los hauv huab cua tau nce ntau xyoo dhau los, nrog rau cov nqi caij tsheb, tom qab muaj kev sib kis mus ntev.

Nyob rau lub Peb Hlis, huab cua hauv tebchaws Meskas tau 20% siab dua 2019 Raws li Covid cov neeg mob poob qis thiab cov nroog tshem tawm kev txwv tsis pub muaj kev sib kis ntawm kev ua ub no xws li kev noj mov hauv tsev thiab kev hais kwv txhiaj, raws li Adobe Analytics. Kev nce nqi ntawm daim pib tau tshaj cov ntawv booking, raws li Adobe.

Tab sis cov neeg siv khoom txaus siab poob qis ntawm cov neeg taug kev hla txhua chav pib - tus kws qhia, kev lag luam hwm nyiaj txiag thiab thawj lossis chav ua lag luam - raws li kev tshawb fawb, uas yog raws li cov lus teb los ntawm 7,004 tus neeg caij tsheb txij lub Peb Hlis 2021 txog Lub Peb Hlis 2022. Nws yog thawj xyoo dhau- xyoo poob txij li xyoo 2012 kev tshawb fawb, Taylor tau hais.

JetBlue Airways topped cov qeb duas ntawm thawj- thiab kev lag luam-chav kev pabcuam ntawm North American cov neeg nqa khoom, thaum Southwest Airlines tuaj thawj zaug rau kev lag luam thiab kev lag luam yooj yim.

Nov yog li cas cov neeg nqa khoom tau sib sau ua ke thiab lawv cov qhab nia ntawm 1,000:

1. Davhlau Airways (878)
2. Alaska Airlines (876)
3. Delta Cua Kab (862)
4. Huab cua Canada (832)
5. United Airlines (UA 822)
6. American Airlines (814)

1. Southwest Airlines (849)
2. Davhlau Airways (828)
3. Delta Cua Kab (813)
4. Allegiant Cua (803)
5. Alaska Airlines (794)
6. Huab cua Canada (777)
7. United Airlines (UA 774)
8. Ntsuj Airlines (772)
9. American Airlines (770)
10. Frontier Airlines (755)
11. WestJet (751)