Cov neeg caij dav hlau Southwest Airlines tsaws ntawm Chicago Midway International Airport hauv Chicago, Illinois, thaum Lub Kaum Ob Hlis 28, 2022.
Kamil Krzaczynski | AFP | Getty Dluab
Southwest Airlines npaj yuav thov txim ua ntej a Senate vaj huam sib luag rau hnub Thursday dhau ntawm cov cab kuj lub Kaum Ob Hlis Ntuj meltdown uas tso tseg ntau pua txhiab tus neeg taug kev ncig Christmas.
"Nyob rau hauv kev pom tom qab, peb tsis muaj lub caij ntuj no txaus ua haujlwm rov ua haujlwm," Tus Thawj Saib Xyuas Kev Ua Haujlwm Andrew Watterson tau hais hauv tsab ntawv pov thawj, uas tau tshuaj xyuas los ntawm CNBC, ua ntej ntawm Pawg Neeg Lag Luam Senate. lub rooj sib hais.
Sab hnub poob tau tso tseg ntau dua 16,700 lub davhlau thaum Lub Kaum Ob Hlis 21 thiab Kaum Ob Hlis 31 vim nws cov neeg caij nkoj teem caij software tsis tuaj yeem ua kom nrawm nrog kev ya davhlau loj heev los ntawm huab cua phem ntug hiav txwv mus rau ntug dej hiav txwv. Qhov kev debacle tau ua rau $ 800 lab pretax ntaus thiab tsav tus cab kuj mus rau qhov poob hauv peb lub hlis dhau los.
Watterson npaj yuav qhia rau pawg neeg saib xyuas tias tus neeg nqa khoom tau txhim kho lub sijhawm luv kom sib txuas lus yooj yim dua nrog cov neeg ua haujlwm thaum muaj xwm txheej tsis raug thiab tau txhim kho cov cuab yeej uas ua raws li kev ua haujlwm ruaj khov.
Nrog rau cov cuab yeej txo qis, "peb muaj kev ntseeg siab hauv peb lub davhlau network thiab cov sijhawm peb tau tshaj tawm rau kev muag," Watterson npaj yuav hais, raws li cov lus tim khawv. "Kev hloov kho mus rau Crew software yuav pab peb kom daws tau zoo dua los ntawm qhov kev tshwm sim tshem tawm ntau."
Pawg Thawj Coj Sen. Maria Cantwell, D-Wash., tau hu lub rooj sib hais raws li kev nom kev tswv siab dhau los ntawm kev cuam tshuam ntawm kev ya davhlau xyoo tas los uas ua rau tus nqi mus ncig, yog tias tsis ua rau lawv poob, rau ntau txhiab tus neeg siv khoom.
Cov tsim cai lij choj kuj muaj lawv qhov kev pom ntawm cov nqi dav hlau. Thawj Tswj Hwm Joe Biden yog lub hom phiaj txhawm rau txhawm rau cov nqi rooj zaum, ntawm lwm cov nqi, thiab hais txog qhov teeb meem thaum nws Lub Xeev ntawm lub Union lus Wednesday hmo ntuj.
Southwest's CEO Bob Jordan, ntau tshaj peb caug xyoo qub tub rog ntawm tus neeg nqa khoom uas tau ua haujlwm rau ib xyoos, yuav tsis tuaj koom lub rooj sib hais hnub Thursday. Ib tus kws tshaj lij tau hais tias Jordan tau cog lus dhau los, suav nrog cov neeg ua haujlwm tshwm sim.
Lub rooj sib hais tseem yuav suav nrog cov lus pov thawj los ntawm Casey Murray, tus thawj tswj hwm ntawm Southwest pilots 'laboration union; Sharon Pinkerton, tus lwm thawj coj ntawm kev tsim cai lij choj thiab kev tswj hwm txoj cai ntawm Airlines rau America, ib pawg kev lag luam uas sawv cev rau lub teb chaws cov dav hlau loj tshaj plaws; Paul Hudson, tus thawj tswj hwm ntawm pab pawg neeg siv txoj cai Flyers' Rights; thiab Clifford Winston, tus khub laus ntawm Brookings Institution.
Tau qhov twg los: https://www.cnbc.com/2023/02/08/southwest-flight-cancellation-senate-hearing.html