Southwest Airlines Raws li Tsoom Fwv Teb Chaws Kev Tshawb Fawb Txog Kev Ua Tau 'Deceptive' Teem caij

Tojsiab

Lub Tsev Haujlwm Saib Xyuas Kev Thauj Mus Los tab tom tshawb xyuas seb Southwest Airlines cov thawj coj tuaj yeem ua txhaum tsoomfwv txoj cai lij choj los ntawm kev paub txog muab cov kev xaiv tsis muaj tseeb thaum lub sij hawm nws "hnub so debacle" thaum lub Kaum Ob Hlis Ntuj lig, uas tau tso ntau lab tus neeg taug kev hla lub tebchaws.

Cov Lus Tseem Ceeb

Lub Tsev Haujlwm Saib Xyuas Kev Thauj Mus Los yog nyob rau theem pib ntawm nws qhov kev sojntsuam los txiav txim seb puas muaj sijhawm teem sijhawm tsis muaj tseeb, uas yuav yog "kev coj tsis ncaj thiab dag" raws li tsoomfwv txoj cai lij choj, tus cev lus tau hais hauv nqe lus.

Sab hnub poob tau tso tseg ntau dua 16,000 lub davhlau thaum lub Kaum Ob Hlis, hais txog kev poob siab rau nws cov neeg ua haujlwm teem caij software raws li qhov tshwm sim los ntawm keeb kwm lub caij ntuj no cua daj cua dub uas cuam tshuam cov phiaj xwm mus ncig rau ntau yam ua ntej Christmas.

Tus Tuav Ntaub Ntawv Thauj Mus Los Pete Buttigieg muab tawm ceeb toom rau Southwest thaum Lub Kaum Ob Hlis 29, qhia rau lub dav hlau nws yuav tsum tau them nyiaj rov qab rau cov neeg caij tsheb uas tau tso tseg rau lawv lub davhlau thiab them rau lwm txoj kev npaj mus los lossis raug nplua.

Southwest Airlines tsis tau teb tam sim ntawd rau kev thov tawm tswv yim los ntawm Forbes.

Kev Nkag Siab Hais

"DOT tau hais meej rau Southwest tias nws yuav tsum muab cov nyiaj rov qab raws sijhawm thiab them nyiaj rov qab thiab yuav tuav Southwest lub luag haujlwm yog tias nws ua tsis tiav," Tus Thawj Saib Xyuas Kev Thauj Khoom tau hais.

Tus Keeb Kwm Tseem Ceeb

Southwest tab tom muab nyiaj rov qab thiab nyiaj rov qab mus ncig hauv nws lub vev xaib rau cov neeg siv khoom cuam tshuam los ntawm kev tshem tawm thaum Lub Kaum Ob Hlis 24 thiab Lub Ib Hlis 2, tab sis cov lus nug tseem nyob ntawm seb qhov xwm txheej tau ntxhov siab li cas thiab yav tom ntej Southwest yog li cas txog qhov teeb meem ntawm cov teeb meem. Southwest hais tias nws cov neeg ua haujlwm txaus los tswj txhua lub davhlau tau teem tseg, tab sis tau hais tias nws lub sijhawm teem sijhawm hluav taws xob tseem ceeb tau poob vim yog lub davhlau hloov pauv tsim nyog los ntawm cua daj cua dub.

Dab Tsi Los Saib

Sen. Maria Cantwell (D-Wash.), tus thawj coj ntawm Senate Pawg Neeg Saib Xyuas Kev Lag Luam, Kev Tshawb Fawb, thiab Kev Thauj Mus Los, hais tias lub vaj huam sib luag npaj yuav tuav lub rooj sib hais ntawm Southwest tshem tawm.

ntxiv nyeem ntawv

Southwest Tshuag Plunges: Davhlau Tshem Tawm Sab saum toj 10,000 Raws li Feds 'Xam' Airline's keeb kwm caij ntuj no cua daj cua dub Woes (Forbes)

Tau qhov twg los: https://www.forbes.com/sites/nicholasreimann/2023/01/25/southwest-airlines-under-federal-investigation-for-possible-deceptive-scheduling/