Tib neeg tsis txiav rov qab rau cov lus qhia txawm tias kev nce nqi nce ntxiv

Txawm tias cov khw noj mov thiab cov khoom noj ceev ceev nce cov nqi zaub mov, cov neeg siv khoom tsis thim rov qab cov lus qhia rau cov neeg ua haujlwm tos thiab cov neeg tuav nyiaj, raws li tsab ntawv ceeb toom tshiab.

Cov neeg noj mov qhia qhov nruab nrab ntawm 19.6% ntawm cov khw noj mov puv ntoob thiab 16.9% ntawm cov khw noj mov ceev hauv lub quarter thib ob, uas yog kwv yees li ib xyoos dhau los, raws li cov ntaub ntawv muag khoom los ntawm cov chaw muab software. Toast. Cov neeg noj mov hauv tus neeg feem ntau tau siab dav dua, nce qhov nruab nrab ntawm 19.7%, raws li tsab ntawv ceeb toom. Kev xa khoom lossis nqa tawm cov neeg siv khoom tau qhia qhov nruab nrab ntawm 14.5%.

Qhov nruab nrab cov ntsiab lus tau nce los ntawm ze li ntawm 10% piv nrog rau lub xyoo dhau los - me ntsis ntau dua li tus nqi tsev noj mov ntau npaum li cas tau nce xyoo tas los, Toast tau hais. Tus nqi khoom noj nyob deb ntawm tsev tau nce 7.6% nyob rau 12 lub hlis xaus rau Lub Xya Hli, raws li Bureau of Labor Statistics.

"Txawm hais tias muaj qee qhov kev tawm tswv yim tsis txaus ntseeg txog seb kev nce nqi puas cuam tshuam rau tus nqi uas tib neeg tau txais txiaj ntsig, peb tsis pom qhov ntawd hauv peb cov ntaub ntawv," Toast co-founder thiab Chief Operating Officer Aman Narang hais rau CNBC.

Lwm cov chaw them nyiaj software tau tshaj tawm tias cov lus qhia hauv tsev noj mov tau poob tom qab nce toj ua ntej tus kab mob Covid. Piv txwv li, Toast tus neeg sib tw Square pom tias qhov nruab nrab cov lus qhia ntawm cov khw noj mov ceev tau poob los ntawm 17.2% mus rau 15.2% txij lub Peb Hlis 2021 txog rau lub Ob Hlis kawg, raws li tsab ntawv ceeb toom. los ntawm Wall Street Journal.

Ob qho tib si Toast's thiab Square's software tuaj yeem hloov kho kom cov neeg siv khoom taw qhia ntawm qib sib txawv, xws li 10%, 15% lossis 20% rau lub tsev noj mov puv ntoob lossis $ 1, $ 2 lossis $ 3 ntawm lub khw kas fes.

Narang hais tias "Muaj tseeb tias peb cov thev naus laus zis yog qhov ua kom muaj zog," Narang hais.

Raws li kev nce nqi nce nyiaj hauv tsev neeg, cov khw noj mov suav nrog McDonald lub thiab Chipotle Mexican Grill muaj tshaj tawm tias pom cov neeg tau nyiaj tsawg dua siv nyiaj tsawg ntawm lawv qhov chaw thiab cov neeg tau nyiaj ntau dua tuaj xyuas ntau zaus. Lwm tus, zoo li Outback Steakhouse tus tswv Bloomin 'Hom, tau hais tias cov neeg noj mov tsis tau hloov pauv lawv txoj kev siv nyiaj - lossis lawv tau pom tias lawv txaus siab them rau cov kev xaiv kim dua.

Toast suav nrog nws daim ntawv tshaj tawm peb lub hlis twg ntawm cov tsev noj mov sib txawv los ntawm cov ntaub ntawv sib sau los ntawm kwv yees li 68,000 lub tsev noj mov uas siv nws cov software. Nws cov neeg muas zaub txawv los ntawm kev ywj pheej noj mov mus rau midsize regional chains.

Daim ntawv tshaj tawm kuj tau hais tias kev muag khoom hauv tsev noj mov puv ntoob rov qab mus rau theem ua ntej kis tau tus mob thawj zaug hauv lub quarter thib ob. Cov tsev noj mov zaum tau raug mob hnyav tshaj plaws los ntawm kev kub ntxhov vim cov neeg siv khoom noj ntau dua ntawm lawv cov pluas noj hauv tsev lossis xaj los ntawm cov khoom noj ceev ceev-dhau ntawm txoj kab.