Lub tsheb tshiab tsis zoo poob 11%, liam cov teeb meem saw hlau: JD Power

Billboards ntawm Ziegler Cadillac, Buick thiab GMC Dealership hauv Lincolnwood, Illinois, Tebchaws Asmeskas. US General Motors Co.

Joel Lerner | Xinhua News Agency | Cov duab Getty

Cov tsheb tshiab zoo tau poob qis los ntawm 11% xyoo no thaum muaj qhov tsis txaus, kev xa khoom snarls thiab kev cuam tshuam kev lag luam thoob ntiaj teb, raws li JD Power's 2022 Kev Tshawb Fawb Kev Ua Haujlwm Zoo. Buick, Dodge thiab Chevrolet tau nyob saum cov npe thaum Volvo, Chrysler thiab Polestar tsaws hauv qab peb.

Xyoo 2022 Kev Tshawb Fawb Txog Kev Ua Haujlwm tau pom plaub zaug vim tias ntau tus qauv tshiab tau ua phem dua li lawv qhov nruab nrab.

"Kuv paub tias peb yuav muaj kev sib tw rau xyoo no vim yog tag nrho cov teeb meem ntawm cov saw hlau thiab lwm yam. Kuv tsis xav tias nws yuav yog peb lub xyoo uas phem tshaj plaws. Peb tsis tau pom 11% kev puas tsuaj ua ntej, "David Amodeo, tus thawj coj ntawm lub ntiaj teb tsheb ntawm JD Power, hais rau CNBC.

"Qhov phem tshaj peb puas tau pom yog 3% xyoo dhau los. Qhov ntawd loj heev! Kuv tsis muaj kev txaus siab rau txhua qhov kev sib tw uas txhua tus tau dhau mus txog thaum peb pom cov ntaub ntawv thiab ua ke nws. "

JD Power qhov kev ua tau zoo thawj zaug yog ua raws li kev soj ntsuam cov lus teb los ntawm cov neeg yuav tsheb tshiab lossis cov neeg tsawg ntawm cov qauv xyoo tam sim no uas teb thaum lawv thawj 90 hnub ntawm kev ua tswv cuab. Cov qeb duas txiav txim siab txog kev cia siab ntev ntev, rov hais dua ntawm lub tsheb cov yam ntxwv, thiab kev muag khoom lossis kev ua lag luam hauv kev tshawb fawb cais.

Xyoo no, General cov Motors lwm yam tswj kom txhim kho qhov zoo ntawm ntau yam ntawm nws cov khoom, tsaws nws nyob rau hauv qhov chaw saum toj kawg nkaus ntawm txhua lub tuam txhab tsheb hauv cov npe. Qhov zoo ntawm GM's Buick tau nce los ntawm 12 qhov chaw xyoo tas los mus rau qhov chaw zoo tshaj plaws rau thawj zaug hauv 2022.

Hyundai tus Chivkeeb qeb siab tshaj ntawm cov tsheb hwm. Tsuas yog cuaj ntawm 33 lub npe nrov tau txhim kho hauv lub tsheb zoo xyoo dhau xyoo.

Thoob plaws hauv lub rooj tsavxwm, infotainment systems thiab mobile apps tseem yog qhov mob rau feem ntau ntawm cov kws tsim tsheb. Nrog rau kev zam ntawm Tesla, mainstream automakers feem ntau integrate Android thiab Apple systems uas tso cai rau cov neeg muas zaub los tsom lawv cov xov tooj nyob rau hauv lawv lub tsheb lub hauv paus zaub. Tesla siv nws tus kheej browser.

Rau Tesla, uas nyob rau qib 7 hauv qab xyoo no, nrog cov qhab nia zoo ib yam li Mitsubishi, vaj huam sib luag sib dhos thiab cov xim tsis zoo yog cov teeb meem ntau dua li cov neeg siv khoom teeb meem nrog lub tuam txhab mobile app lossis infotainment.

Elon Musk lub tsheb fais fab kev lag luam tau txhim kho nws qhov kev ua tau zoo thawj zaug me ntsis thiab tau suav nrog hauv daim ntawv teev npe thawj zaug xyoo no. JD Power yav dhau los tau soj ntsuam Tesla cov tswv tab sis tsis xav txog lawv cov qhab nia ua haujlwm.

Lub tsheb hluav taws xob tshiab Polestar nyob rau hauv daim ntawv teev npe nrog 328 teeb meem qhia txog 100 lub tsheb tshiab los yog xauj tsheb.

Tau qhov twg los: https://www.cnbc.com/2022/06/28/new-car-quality-declined-11percent-blame-supply-chain-problems-jd-power.html