Cov neeg caij dav hlau Southwest Airlines tsaws ntawm Chicago Midway International Airport hauv Chicago, Illinois, thaum Lub Kaum Ob Hlis 28, 2022.
Kamil Krzaczynski | AFP | Getty Dluab
Lub Tsev Haujlwm Saib Xyuas Kev Thauj Mus Los tau hais rau hnub Wednesday tias nws yog nyob rau theem pib ntawm kev tshawb nrhiav Southwest Airlines' nyiaj so koobtsheej meltdown thiab saib seb tus neeg nqa khoom lub sijhawm tsis muaj tseeb.
Southwest tau hais tias nws tau tso tseg ntau dua 16,000 lub davhlau thaum Lub Kaum Ob Hlis 21 txog Lub Kaum Ob Hlis 31 vim nws tau tawm tsam kom rov zoo los ntawm huab cua lub caij ntuj no hnyav thaum cov thawj coj tau hais tias lawv yuav tsum tau tshem tawm ntau lub davhlau kom ruaj khov.
Lub tuam txhab thiab cov koom haum ua haujlwm tau taw qhia rau cov txheej txheem teem sijhawm uas tsis tau tsim los tswj cov kev hloov pauv dav hlau uas tshwm sim nyob rau lub sijhawm ntawd.
"DOT tseem tab tom soj ntsuam seb cov thawj coj Southwest puas koom nrog kev teem sijhawm tsis muaj tseeb ntawm kev ya davhlau uas raws li tsoomfwv txoj cai lij choj suav tias yog kev coj tsis ncaj thiab dag," tus kws tshaj lij DOT tau hais. "DOT yuav siv zog tag nrho ntawm nws txoj kev tshawb nrhiav thiab kev tswj hwm lub zog kom ntseeg tau tias cov neeg siv khoom muaj kev tiv thaiv thiab cov txheej txheem no yuav txuas ntxiv mus ntxiv raws li Lub Tsev Haujlwm tau kawm ntxiv."
Tus Tuav Haujlwm Saib Xyuas Kev Thauj Mus Los Pete Buttigieg yav dhau los tau cog lus tias yuav tuav Southwest lub luag haujlwm rau kev cuam tshuam, uas ua rau ntau pua txhiab tus neeg taug kev tso tseg.
"Peb lub sijhawm caij so caij so tau xav tau tsim thiab muab rau peb Cov Neeg Siv Khoom nrog kev txhawb nqa ntawm txoj kev npaj ua haujlwm, thiab nrog cov neeg ua haujlwm txaus," Southwest tau hais hauv nqe lus lig Wednesday. “Peb tseem yuav koom tes nrog txhua qhov kev nug lossis thov los ntawm tsoomfwv saib xyuas lossis cov neeg raug xaiv tsa. Peb tau mob siab rau kev kawm los ntawm qhov kev tshwm sim no, txo qhov kev pheej hmoo ntawm qhov rov tshwm sim dua, thiab xa cov kev tos txais thiab kev pabcuam zoo uas peb cov neeg siv khoom xav tau los ntawm peb. "
Southwest tau teem sijhawm tshaj tawm cov txiaj ntsig ua ntej kev lag luam qhib rau hnub Thursday.
Tau qhov twg los: https://www.cnbc.com/2023/01/25/dot-is-probing-whether-southwests-schedules-were-unrealistic-during-holiday-meltdown.html