Taylor Swift lees txais qhov khoom plig rau ntawm qhov chaw thaum MTV Europe Music Awards 2022 tuav ntawm PSD Bank Dome thaum Lub Kaum Ib Hlis 13, 2022 hauv Duesseldorf, Lub Tebchaws Yelemees.
Jeff Kravitz | Filmmagic | Cov duab Getty
Cov neeg tsim cai lij choj muaj qee cov lus nug rau Nyob Nation CEO tom qab Ticketmaster bungled qhov muag tsis ntev los no ntawm Taylor Swift ncig xyuas daim pib.
Lub Tsev Zog thiab Kev Lag Luam Committee sau ib tsab ntawv rau Michael Rapino Hnub Tuesday thov kom tus thawj coj qhia meej txog Live Nation cov txheej txheem pib rau Eras ncig saib thiab muab cov npe ntawm cov haujlwm uas lub tuam txhab yuav ua kom ntseeg tau tias cov neeg siv khoom yuav nkag mus tau zoo dua rau kev lom zem nyob rau yav tom ntej. Live Nation yog lub tuam txhab niam txiv ntawm Ticketmaster.
Ticketmaster yuav tsum qhib kev muag khoom rau 1.5 lab txheeb xyuas Taylor Swift cov kiv cua lub hli dhau los ua ntej kev muag daim pib rau pej xeem. Txawm li cas los xij, ntau dua 14 lab tus neeg siv tau nkag mus rau lub xaib, suav nrog bots, ua rau muaj kev ncua loj heev thiab kev kaw haujlwm ntawm lub xaib. Thaum kawg, 2 lab daim pib tau muag thaum lub sijhawm muag khoom muag thiab kev muag khoom rau pej xeem raug muab tso tseg, cov neeg sawv cev ntawm tuam txhab tau hais.
Ticketmaster tau hais tias 3.5 lab tus tib neeg tau sau npe ua ntej ua ib feem ntawm "Tsab Ntawv Pov Thawj", uas tau tsim los khaws daim pib hauv tes ntawm cov kiv cua tiag tiag thiab tsis yog cov neeg muag khoom, ua rau muaj kev thov ntau dua rau daim pib dua li tuaj yeem ua tiav.
"Cov nqe lus no ua rau muaj lus nug txog koj cov kev daws teeb meem bot thiab nws lub peev xwm los tiv thaiv cov neeg siv khoom txaus," Pawg Neeg Saib Xyuas Tsev tau sau rau hauv tsab ntawv.
Pawg neeg kuj tau thov kom Rapino muab kev nkag siab rau Ticketmaster tus nqi ntxiv, cov nyiaj tshwj xeeb sab hauv, tus nqi tsis muaj zog, txwv tsis pub hloov pauv ntawm daim pib, nws cov kev pabcuam kiv cua pov thawj thiab scalping los ntawm bots thiab lwm yam scammers.
Pawg neeg ua haujlwm tau sau tseg hauv nws tsab ntawv tias muaj kev cai lij choj nyob rau hauv qhov chaw los hais txog kev tiv thaiv cov neeg siv khoom thiab tias Ticketmaster tuaj yeem raug nplua yog tias nws "paub txog muag daim pib uas tsis raug yuav" los ntawm cov txheej txheem automated.
Pawg neeg thov kom Rapino teem sijhawm luv luv ua ntej Lub Kaum Ob Hlis 15.
Cov neeg sawv cev ntawm Live Nation tsis tau teb tam sim ntawd rau CNBC qhov kev thov tawm tswv yim.
Nyob Hauv Tebchaws, uas tau koom nrog Ticketmaster hauv 2010, muaj ntsib kev thuam ntev ntev txog nws qhov loj thiab lub zog hauv kev lag luam lom ze - Cov kev tsis txaus siab uas tsuas yog tau txais chav tom qab Eras ncig saib debacle.
Swift nws tus kheej pej xeem slammed lub tuam txhab rau bungling txheej txheem muag khoom.
"Kuv yuav tsis zam txim rau leej twg vim peb tau nug lawv, ntau zaus, yog tias lawv tuaj yeem ua raws li qhov kev thov no thiab peb paub tseeb tias lawv tuaj yeem ua tau," nws tau sau rau hauv Instagram tshaj tawm lub hli tas los. "Nws zoo kawg nkaus uas 2.4 lab tus tib neeg tau txais daim pib, tab sis nws ua rau kuv chim siab heev uas lawv xav tias lawv tau dhau los ntawm ntau qhov kev tawm tsam kom tau txais lawv."
Eras ncig saib daim pib raug nqi los ntawm $ 49 txog $ 450, nrog cov pob VIP pib ntawm $ 199 thiab mus txog $ 899. Cov nqi lag luam thib ob tuaj yeem pom txij li $800 txog $20,000 ib daim pib.
Tau qhov twg los: https://www.cnbc.com/2022/12/06/taylor-swift-ticketmaster-fiasco-congress-asks-live-nation-for-answers.html