CEO liam Bot Cyberattack rau lub vev xaib sib tsoo hauv Congressional Testimony

Tojsiab

Nyob Hauv Tebchaws Thawj Tswj Hwm Joe Berchtold tau hais rau cov tswvcuab ntawm Congress tias "kev lag luam scalpers" thiab "cyberattack" ua rau Taylor Swift daim pib muag muag poob rau xyoo tas los hauv lus pov thawj ua ntej Senate pawg neeg txiav txim plaub ntug rau hnub Tuesday - raws li cov neeg tsim cai lij choj floated txoj cai kho, suav nrog kev txwv rau daim pib hloov mus rau txiav tawm ntawm scalping thiab ntau dua pob tshab nyob ib puag ncig cov nqi pib.

Cov Lus Tseem Ceeb

Senate Judiciary Committee Chair Dick Durbin (D-Ill.) tau hais tias Swift daim pib debacle tau ncaj qha mus rau Ticketmaster lub zog tawm hauv kev lag luam txij li nws xyoo 2010 kev koom ua ke nrog Live Nation, uas nws tau hais tias "tau sib sau ua ke [Live Nation's] txoj haujlwm tseem ceeb" thiab ua rau nyob rau hauv "kev sib tw-tua lub tswv yim uas tau tso cov neeg ua yeeb yam thiab cov kiv cua kom them tus nqi."

Berchtold, lub sijhawm no, tau hais tias kev ua lag luam daim pib muaj kev sib tw ntau dua li nws nyob rau lub sijhawm ntawm kev sib koom ua ke vim "kev lag luam loj loj thib ob," thiab kev kwv yees tsis sib haum xeeb tias Ticketmaster qhov kev lag luam feem ntau yog 80%, es tsis txhob kwv yees nws yog 50- 60%.

Berchtold tau hais tias cov teeb meem kev lag luam yog "qhov tshwm sim ncaj qha ntawm kev lag luam daim pib scalping," thiab tau liam tias Swift daim pib fiasco rau ntawm qhov tsis tau muaj dua los ntawm cov bots uas tawm tsam nws qhov chaw thiab yuam lub tuam txhab kom ncua kev muag khoom.

Berchtold tau lees paub tias "muaj ntau yam uas peb tuaj yeem ua tau zoo dua," hauv kev sib tw nrog Congress, suav nrog kev tiv thaiv kev tiv thaiv kev tawm tsam bots thiab pom tseeb dua "kom cov kiv cua tuaj yeem pom tag nrho cov nqi ntawm lawv daim pib txij thaum pib."

Ntxiv rau Berchtold, SeatGeek CEO Jack Groetzinger, Jam Productions co-founder Jerry Mickelson, tshuab raj Clyde Lawrence, Sal Nuzzo ntawm James Madison Institute xav tank thiab Kathleen Bradish ntawm American Antitrust Institute kuj ua tim khawv.

Kev Nkag Siab Hais

"Kuv yuav tsum tau muab pov tseg rau kuv tus ntxhais Eliza ib qho ntxiv Taylor Swift hais: 'Karma yog ib qho kev xav zoo. Tsis yog koj khib rau koj nws tsis yog?' Qhov ntawd yog txhua yam kuv tau hais, "Sen. Mike Lee (R-Utah) tau hais hauv nws cov lus kaw.

Tsis meej

Sen. Richard Blumenthal (D-Conn.) tau tawm tswv yim rau kev ua raws li "BOSS Act" nws tau qhia hauv 2019 uas yuav txhim kho qhov pom tseeb ntawm cov nqi uas cuam tshuam nrog kev yuav daim pib, txwv tsis pub muag daim pib los ntawm cov koom haum ncaj qha rau hauv cov xwm txheej thiab tsim kev tiv thaiv tshiab los tiv thaiv ntau qhov muag rau tib lub rooj zaum ntawm ib qho kev tshwm sim. Sen. John Kennedy (R-La.) tau tsa qhov muaj peev xwm txwv tsis pub hloov pauv daim pib txhawm rau tiv thaiv scalpers los ntawm kev yuav khoom loj thiab ua kom cov nqi pib ruaj khov—ib lub tswv yim Sen. Josh Hawley (R-Mo.) tau tsis ntseeg siab, qhia txog kev txhawj xeeb tias nws tuaj yeem ua tau. thaum kawg ua mob rau cov neeg siv khoom.

Tus Keeb Kwm Tseem Ceeb

Ticketmaster lub vev xaib poob rau lub Kaum Ib Hlis tom qab kev muag khoom ua ntej-poob rau Swift qhov kev mus ncig "Eras" yav tom ntej, qhov teeb meem uas lub tuam txhab pib liam rau "keeb kwm tsis tau muaj dua" xav tau. Cov kiv cua npau taws tau ntsib nrog lub sijhawm tos ntev ntev, daim pib tau muag dhau thiab Ticketmaster tau ncua kev muag khoom ib ntus vim tias tsis muaj cov khoom muag. Swift tau hais tawm ntawm qhov kev npau taws, ua rau cov kiv cua hais tias nws tau cog lus tias Ticketmaster "yuav ua tau raws li qhov kev thov no." Ticketmaster, tau ntau xyoo, tau ntsib kev thuam ntawm nws txoj kev lag luam rub tawm. Lub Tsev Haujlwm Saib Xyuas Kev Ncaj Ncees hauv 2019 pom tias Nyob Hauv Tebchaws tau ua txhaum txoj cai pom zoo uas pab txhawb nws txoj kev koom ua ke nrog Ticketmaster los ntawm kev ua pauj tawm tsam cov chaw hais kwv txhiaj rau kev siv lwm daim pib-muag platform, thiab tsoomfwv lub tsev hais plaub. txuas ntxiv txoj cai rau lwm 5 ½ xyoo dhau los nws 2020 lub sijhawm kawg raws li qhov tshwm sim.

ntxiv nyeem ntawv

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