Nyob rau tom qab ntawm FTX qhov kev puas tsuaj loj heev, crypto qiv tuam txhab BlockFi stunned cov neeg siv nrog kev tshaj tawm tias nws yuav ncua kev rho tawm. Tam sim no, lawv tab tom tos tsis meej pem thiab tsis muaj lus teb ntau.
"Nyob zoo, muaj cov cuab yeej cuab tam hauv BlockFi muaj nqis 12k $, tsis muaj qhov hloov tshiab los ntawm lawv tseem," software tsim tawm Vinayak Dhadda hais rau The Block. "Koj puas xav tias muaj kev cia siab kom tau lawv rov qab?"
Lub Kaum Ib Hlis 10 tshaj tawm tuaj ib hnub tom qab BlockFi tau hais tias txhua yam ntawm nws cov khoom tau ua haujlwm ib txwm ua thiab cov neeg ua haujlwm thoob plaws lub tuam txhab tau ua rau cov neeg siv khoom txhawj xeeb txog kev sib kis.
"BlockFi yuav ua haujlwm tag nrho ntawm 11/11 thiab txhua qhov kev lag luam crypto, suav nrog kev rho tawm, yuav txuas ntxiv mus li qub," lub tuam txhab tau hais rau cov neeg siv khoom ua ntej lub lim tiam.
Txawm tias nyob rau hauv cov sij hawm ua ntej tshaj tawm, BlockFi txuas ntxiv mus thov nyiaj ntau tus neeg siv khoom mus rau lub platform, raws li cov lus tau txais los ntawm The Block.
"BlockFi yog ib qho chaw ua lag luam ywj pheej yog li FTX xov xwm tsis cuam tshuam rau peb sab hauv," ib tus neeg ua haujlwm tau hais rau tus neeg siv khoom hauv email thaum Lub Kaum Ib Hlis 8.
Hauv lwm tus email xa rau hnub nws ncua kev rho tawm, lub tuam txhab tau sim ntxias cov neeg siv khoom nrog "tus nqi siab tshaj" nws puas tau muab rau cov nqe lus ruaj khov.
Thiab txij li BlockFi ncua kev rho tawm, nws tseem hais kom cov neeg siv khoom nres cov nyiaj hauv lub platform txhawm rau txhawm rau txhawm rau txhawm rau.
"Txoj kev ceev tshaj plaws los kho cov paj laum yog tshaj tawm cov khoom lag luam ntxiv rau koj cov nyiaj qiv," BlockFi tau hais hauv email xa mus rau ib tus neeg siv khoom. "Yuav ua li no, tso nyiaj crypto rau hauv koj lub hnab nyiaj BlockFi thiab tshaj tawm cov khoom lag luam rau koj cov nyiaj qiv ntawm koj lub BlockFi dashboard."
BlockFi tus tsim thiab CEO Zac Prince - uas yog leej txiv so mus txog rau thaum xaus ntawm lub xyoo - tsis kam tawm tswv yim.
Qhov kev tsis txaus ntseeg no los ntawm kev coj noj coj ua ntxiv rau qhov tsis meej pem nyob ib puag ncig BlockFi, uas ib zaug tau khav theeb $ 3 nphom kev nqis peev thiab tau txais kev txhawb nqa los ntawm cov tub ua lag luam suav nrog Valar Ventures, Paradigm, SoFi, Galaxy Digital thiab Akuna Capital. Txawm tias yav dhau los CFTC tus thawj tswj hwm Christopher Giancarlo zaum ntawm nws lub rooj tsavxwm ua ntej txiav tawm tom qab plaub lub hlis.
Thaum lub sij hawm nws txoj kev loj hlob sai hauv 2021, co-founder Flori Marquez touted lub tuam txhab ua ib qho ntawm "kev loj hlob sai tshaj plaws fintech" tuam txhab hauv ntiaj teb. Nyob rau lub Peb Hlis xyoo ntawd, nws tau tshaj tawm ntau dua 250,000 tus neeg siv khoom.
BlockFi txoj hauv kev tau coj kev poob qis rau lub caij ntuj sov dhau los no thaum muaj kev cuam tshuam loj dua uas tau cuam tshuam crypto txiaj thiab tsis paub txog kev lag luam peev. Thaum BlockFi tsis tau tshaj tawm kev lag luam lossis ncua kev rho tawm zoo li cov neeg sib tw Celsius lossis Voyager, thaum kawg nws tau nkag mus rau hauv kev pom zoo nrog FTX uas tau muab tam sim no-kev lag luam crypto pauv khiav los ntawm Sam Bankman-Fried qhov kev xaiv kom tau BlockFi. Nyob rau hauv lem, BlockFi tau kos npe rau ib daim ntawv teev kom ruaj ntseg $250 lab los ntawm ib tug revolving credit chaw.
Nrog FTX Group tam sim no nyob rau hauv tus txheej txheem ntawm nrhiav Tshooj 11 kev tiv thaiv kev lag luam, BlockFi lub neej yav tom ntej tau dhau los ua huab.
Ib tus neeg ua haujlwm qub hais rau The Block nws xav tias "mob."
"Evolve Bank ceeb toom rau peb tias kuv daim npav BlockFi raug ncua, tab sis cov kab civliv los ntawm kev coj noj coj ua thiab cov neeg ua haujlwm sab hauv tsis tau hnov dua dab tsi," tus neeg ua haujlwm tau hais.
Ib tus neeg siv uas nyuam qhuav muaj nws thawj tus menyuam thiab thov tsis qhia npe tau hais tias nws muaj $ 20,000 kaw rau ntawm BlockFi thiab qhov kev poob tuaj yeem ua rau tus xov tooj hu.
"Tsis yog lub sijhawm zoo tshaj plaws rau $ 20k nyob rau hauv shitter. Guttered tam sim no, ”nws hais. "Zac OOO cov lus nrog nws 'xov xwm zoo siab' ua rau kuv xav hnia."
© 2022 The Block Crypto, Inc. Tag Nrho Cov Cai. Kab lus no tsuas yog muab ua kev qhia nkaus xwb. Nws tsis yog muab los yog npaj rau siv raws li kev cai lij choj, se, peev, nyiaj txiag, lossis lwm yam kev qhia.
Tau qhov twg los: https://www.theblock.co/post/186515/after-pausing-withdrawals-blockfi-customers-are-confused-and-angry?utm_source=rss&utm_medium=rss